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PRIVACY POLICY
Last updated on October 14, 2024

This privacy policy for CallakuTranslation.de (“we,” “us," or "our") describes how and why we may access, collect, store, use and/or share your personal information ("process"), when you use our services ("Services“), including when you:
  • Our website at callakutranslation.de visit or any of our websites that link to this Privacy Policy
  • Interact with us in other ways, including sales, marketing or events
Questions or concerns? Reading this privacy policy will help you understand your data protection rights and choices. We are responsible for the decisions made about how your personal data is processed. If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at info@callakutranslation.de.
SUMMARY OF KEY POINTS
This summary provides the key points from our privacy policy, but you can find out more details about each of these topics by clicking on the link after each point or by visiting our 
Table of contents below to find the section you are looking for.
What personal data do we process? When you visit, use, or navigate our Services, we may process personal data depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about 
the personal data you have disclosed.
Do we process sensitive personal data? Some information may be considered "special" or "sensitive" data in certain jurisdictions, for example, your racial or ethnic origin, sexual orientation, and religious beliefs. We process sensitive personal data when necessary, with your consent, or as permitted by law. Learn more about 
the sensitive information we process.
Do we collect information from third parties? We do not collect information from third parties.
How do we process your information? We process your information to provide, improve, and manage our services, communicate with you, for security and fraud prevention, and to comply with legal requirements. We may also process your information for other purposes if you have given your consent. We only process your information when we have a valid legal reason to do so. Learn more about 
how we process your information.
In what situations and with which parties do we share personal data? We may share information in certain situations and with certain third parties. Learn more about 
when and with whom we share your personal data.
How do we protect your information? We have implemented appropriate organizational and technical procedures and measures to protect your personal data. However, no electronic transmission over the Internet or information technology to 100% can be guaranteed to be secure, so we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will be able to overcome our security measures and improperly collect, access, steal, or alter your information. Learn more about 
how we protect your information.
What rights do you have? Depending on your geographical location, you may have certain rights under applicable data protection laws regarding your personal data. Learn more about 
Your data protection rights.

How can you exercise your rights? The easiest way to exercise your rights is to callakutranslation.de/kontakt to visit or contact us. We will review and process each request in accordance with applicable data protection laws.

 

Would you like to know more about what we do with the information we collect? Read the full privacy policy.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us
In short:

 We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express interest in information about us or our products and services, when you participate in activities on the Services, or when you otherwise contact us.
Personal data you provide. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names

  • Telephone numbers

  • Email addresses

  • Job titles

  • Postal addresses

  • Billing addresses

  • Contact preferences

Sensitive information. Where necessary, with your consent or as otherwise permitted by law, we process the following categories of sensitive information:

  • Health data
  • Financial data
  • Genetic data
  • Biometric data
  • Data about a person’s sex life or sexual orientation
  • Information revealing racial or ethnic origin
  • Information that reveals political opinions
  • Information revealing religious or philosophical beliefs
  • Student data
  • Information revealing membership in a union
  • Social Security numbers or other government identifiers
  • Creditworthiness data
All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Google API
 
Our use of information we receive from Google APIs will Google API Services Terms of Serviceincluding the 
Requirements for restricted use.
 
2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide, improve, and administer our services, to communicate with you, for security and fraud prevention, and to comply with legal requirements. We may also process your information for other purposes with your consent.

We process your personal data for a variety of reasons, depending on how you interact with our services, including:

  • To provide and facilitate the delivery of services to users. We may process your information to provide you with the requested service.
  • To respond to user requests/provide support to users. We may process your information to respond to your inquiries and resolve any issues you may have with the requested service.
  • To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
    Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to within about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, such as indoors. This data helps Google Maps provide directions, but it's not always perfectly accurate.
  • Partner companies. We may share your information with our affiliates, in which case we require those affiliates to respect this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?


In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, troubleshoot errors, remember your preferences, and assist with basic site functions.
We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to manage and display ads, to tailor ads to your interests, or to send abandoned cart reminders (depending on your communication preferences). These third parties and service providers use their technology to deliver advertisements about products and services tailored to your interests, which may appear either on our Services or on other websites.
 
To the extent that these online tracking technologies are considered a “sale”/”share” (which includes targeted advertising as defined in applicable laws) under applicable U.S. federal law, you may opt out of these online tracking technologies by submitting a request as described below in Section “
DO RESIDENTS OF THE UNITED STATES HAVE SPECIFIC PRIVACY RIGHTS?
“
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy: callakutranslation.de/cookie-policy-eu.


6. HOW LONG DO WE KEEP YOUR INFORMATION?


In short: We will retain your information for as long as necessary to fulfill the purposes set out in this Privacy Policy unless the law requires otherwise.
We will only retain your personal data for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g. tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize that information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE PROTECT YOUR INFORMATION?


In short: We make every effort to protect your personal data through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures to protect the security of all personal data we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will be able to overcome our security measures and unlawfully collect, access, steal, or alter your information. While we will do our best to protect your personal data, the transmission of personal data to and from our Services is at your own risk. You should only use the Services in a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?


In short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit, or sell personal information from children under 18. By using the Services, you represent that you are at least 18 years old, or that you are the parent or guardian of such a minor and consent to their use of the Services. If we learn that personal information has been collected from users under 18, we will deactivate the account and take reasonable measures to promptly delete such information from our records. If you are aware of any information we may have collected from children under 18, please contact us at info@callakutranslation.de.

9. WHAT DATA PROTECTION RIGHTS DO YOU HAVE?


In short: Depending on your country of residence in the United States or in some regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and Canada, you have rights that give you greater access to and control over your personal information. She
You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (such as the EEA, the United Kingdom, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to access and request a copy of your personal information; (ii) to rectification or erasure; (iii) to restrict the processing of your personal information; (iv) where applicable, to data portability; and (v) not to be subject to automated decision-making. Under certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact information in the “
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
" below.
We will review and process all requests in accordance with applicable data protection laws.
 
If you are located in the EEA or the UK and you believe we are processing your personal data unlawfully, you also have the right to complain to your Member State Data Protection Authority

 or 

UK Data Protection Authority.
If you are in Switzerland, you can contact the Federal Data Protection and Information Commissioner.
Revocation of your consent: If we rely on your consent to process your personal data, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
" below.
Please note, however, that this will not affect the lawfulness of processing carried out before the withdrawal, nor, where permitted by applicable law, will it affect processing of your personal data carried out on lawful processing grounds other than consent.
If you have any questions or comments about your data protection rights, you can contact us at info@callakutranslation.de.
10. CONTROLS FOR DO-NOT-TRACK FUNCTIONS

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to indicate your privacy preference not to have data about your online browsing activities monitored and collected. Currently, no uniform technological standard has been established for recognition and implementation of DNT signals. Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online. If a standard for online tracking is adopted in the future that we are required to follow, we will inform you about that practice in a revised version of this privacy policy.
 
California law requires us to inform you about how we respond to DNT signals from web browsers. Because there is currently no industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
11. DO RESIDENTS OF THE UNITED STATES HAVE SPECIFIC PRIVACY RIGHTS?

In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and information about the personal information we hold about you and how we have processed it, to correct any inaccuracies, to receive a copy, or to delete your personal information. You may also have the right to withdraw your consent to the processing of your personal information. These rights may be limited by applicable law in certain circumstances. See below for more information.
Categories of personal information we collect

We have collected the following categories of personal data in the last twelve (12) months:

category Examples Collected
A. Identifiers Contact information such as real name, alias, postal address, telephone or mobile number, unique personal identifier, online identifier, Internet Protocol address, email address and account name NO
B. Personal Information Under the California Customer Registration Act Name, contact details, education, employment, employment history and financial information NO
C. Protected classification features under state or federal law Gender, age, date of birth, race and ethnicity, nationality, marital status and other demographic data NO
D. Business Information Transaction information, purchase history, financial details and payment information NO
E. Biometric Information Fingerprints and voice samples NO
F. Internet or similar network activities Browsing history, search history, online behavior, interest data and interactions with our and other websites, applications, systems and ads NO
G. Geolocation data Location of the device NO

We may also collect other personal information outside of these categories when you contact us in person, online, by telephone or by mail in connection with:
  • Get help through our customer support channels;
  • Participation in customer surveys or competitions; and
  • Help us provide our services and respond to your inquiries.

We will use and retain the personal information collected as necessary to provide the Services or to:

  • Category H – Until the project is completed


Sources of personal information


Learn more about the sources of personal information we collect in “



WHAT INFORMATION DO WE COLLECT?

How we use and share personal information

Learn how we use your personal information in the “

HOW DO WE PROCESS YOUR INFORMATION?
Is your information shared with others?


We may share your personal information in accordance with a written contract between us and each service provider. Learn more about how we share personal information in the "


WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may use your personal information for our own business purposes, such as internal research for technology development and demonstration. This is not considered a "sale" of your personal information.


We have not disclosed, sold, or shared any personal information with third parties for business or commercial purposes in the past twelve (12) months. We will not sell or share personal information of website visitors, users, or other consumers in the future.


Your rights

You have rights under certain U.S. data protection laws. However, these rights are not absolute, and in certain circumstances, we may deny your request, as permitted by law. These rights include:
  • Right to information about whether or not we process your personal data
  • Right of access on your personal data
  • Right to rectification of inaccuracies in your personal data
  • Right to request to delete your personal data
  • Right to receive a copy the personal data you have previously provided to us
  • Right to non-discrimination to exercise your rights
  • Right to object against the processing of your personal data when it is used for targeted advertising (or sharing as defined in the California Privacy Act), the sale of personal data, or profiling that results in decisions that have legal or similarly significant effects (“profiling”)
Depending on the state you live in, you may also have the following rights:
  • Right to receive a list of the categories of third parties to whom we have disclosed personal information (where permitted by law, including the California and Delaware Privacy Laws)
  • Right to receive a list of specific third parties with whom we have shared personal information (where permitted by law, including the Oregon Privacy Act)
  • Right to restrict the use and disclosure of sensitive personal information (where permitted by law, including the California Privacy Act)
  • Right to object to the collection of sensitive data and personal information collected through the use of voice or facial recognition technology (where permitted by law, including the Florida Privacy Act)
How to exercise your rights
To exercise these rights, you can contact us by callakutranslation.de/kontakt visit,
send us an email to info@callakutranslation.de, or contact us using the contact details at the end of this document.
We will respect your opt-out preferences if you Global Privacy Control (GPC) opt-out signal in your browser.
Certain U.S. state privacy laws allow you to designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent who does not provide proof that they are legally authorized to act on your behalf, in accordance with applicable law.
Requirements review
 
Upon receiving your request, we will need to verify your identity to determine that you are the person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or eligibility to make the request. However, if we cannot verify your identity using the information we already have on file, we may ask you for additional information to verify your identity, as well as for security or fraud prevention purposes.
 
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent must provide written and signed permission from you to make such a request on your behalf.
 
Appeals
 
Under certain U.S. state privacy laws, if we decline to respond to your request, you may appeal our decision by emailing us at info@callakutranslation.de. We will notify you in writing of any actions taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may file a complaint with your state attorney general.
 
California's "Shine The Light" law
 
California Civil Code § 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us once a year and free of charge information about the categories of personal information (if any) we disclosed to third parties for marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" use.
12. DO WE MAKE CHANGES TO THIS NOTICE?
In short: Yes, we will update this notice as necessary to comply with applicable laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this notice, you can send an email to info@callakutranslation.de or contact us by mail at:
Lulezim Callaku
Langer Schemm 36C
Rietberg, Rietberg 33397
Germany
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Depending on the applicable laws of your country or state in the United States, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct any inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to the processing of your personal information. These rights may be limited in certain cases by applicable law. To make a request to review, update, or delete your personal information, please visit: callakutranslation.de/kontakt.
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